Room Attendant
Northampton, MA
Overview
We are seeking a dependable, detail-oriented professional to help maintain a clean, welcoming, and comfortable environment for guests. This role plays an important part in delivering a positive experience by ensuring guest rooms and common areas meet high standards of cleanliness, presentation, and care.
Responsibilities
- Clean and service guest rooms according to established quality and safety standards.
- Make beds, change linens, dust surfaces, vacuum floors, and sanitize bathrooms.
- Restock room amenities, towels, toiletries, and other supplies as needed.
- Inspect rooms for maintenance issues, damages, or missing items and report concerns promptly.
- Respond to guest requests in a courteous and professional manner.
- Maintain cleanliness and organization of housekeeping carts, storage areas, and equipment.
- Follow all company procedures for sanitation, safety, and security.
- Assist with cleaning of hallways, public areas, and other assigned spaces when needed.
Qualifications
- Previous housekeeping, custodial, hospitality, or similar experience is preferred.
- Strong attention to detail and commitment to quality.
- Ability to work efficiently in a fast-paced environment.
- Good communication and customer service skills.
- Ability to follow instructions and work both independently and as part of a team.
- Physical ability to stand, walk, bend, lift, and perform repetitive tasks throughout the shift.
- Willingness to work a flexible schedule, including weekends and holidays as needed.
What We Offer
- A supportive and team-oriented work environment.
- Opportunities to develop skills in hospitality and facilities care.
- Competitive compensation based on experience and location.
- Potential for growth within the organization.
Equal Opportunity Commitment
We are an equal opportunity employer and value diversity in our workplace. We are committed to creating an inclusive environment for all employees and applicants.